Question 1

Do I need any technical skills?

Accepted Answer

None at all. We handle everything — setup, configuration, and ongoing maintenance. You just use it.

Question 2

How does the AI work?

Accepted Answer

Your AI is powered by Claude, Anthropic’s most capable AI model. We train it on your business info — services, pricing, FAQ, hours — so it answers customers accurately. It’s not a generic chatbot; it knows YOUR business.

Question 3

How is this different from ChatGPT?

Accepted Answer

ChatGPT is a general-purpose chatbot. AI Crew Pilot gives you a dedicated AI assistant trained specifically on your business, connected to your Telegram, WhatsApp, or phone line, answering customers 24/7. It’s like hiring a receptionist, not opening a chat window.

Question 4

How long does setup take?

Accepted Answer

Minutes. Answer a few questions about your business (or just paste your website), pick your plan, and your AI is live. We handle all the technical setup.

Question 5

What if the AI gets something wrong?

Accepted Answer

Your AI only answers based on the information you provide. If it’s unsure, it collects the customer’s details and flags it for you. You can update its knowledge base anytime to improve answers.

Question 6

What industries does this work for?

Accepted Answer

Any service business that gets customer enquiries. We’re especially popular with trades (plumbers, electricians, builders), real estate agents, and health & wellness clinics — but it works for any business that answers calls or messages.

Question 7

What do the AI crew agent plans cost?

Accepted Answer

Starter is $79/month (1 agent, Telegram or WhatsApp), Pro is $199/month (up to 3 agents, both platforms), and Business is $349/month (unlimited agents, advanced features). Save 20% with annual billing.

Question 8

What do the phone agent plans cost?

Accepted Answer

Voice Starter is $99/month (100 minutes, 1 phone number), Voice Pro is $249/month (300 minutes, 2 numbers), and Voice Business is $499/month (600 minutes, 5 numbers). Overage rates from $0.39–0.49/min. Top-up packs available.

Question 9

Can I get both AI crew agents and phone agents?

Accepted Answer

Yes! Bundle both products and save 15%. Pick any chat plan + any voice plan, and the discount is applied automatically.

Question 10

Is there a free trial?

Accepted Answer

We offer a 14-day money-back guarantee. Try it risk-free — if you’re not happy within 14 days, full refund, no questions asked.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. No lock-in contracts. Cancel anytime from your dashboard.

Question 12

Can I upgrade my plan later?

Accepted Answer

Absolutely. Upgrade from Starter to Pro to Business at any time. You can also add a phone agent plan whenever you’re ready.

Question 13

How does this compare to hiring a receptionist?

Accepted Answer

A full-time receptionist costs $3,500–4,500/month and works 8 hours. AI Crew Pilot starts at $79/month for AI crew agents or $99/month for phone — and works 24/7, never takes a sick day, and handles unlimited conversations simultaneously.

Question 14

How does the AI phone agent work?

Accepted Answer

When someone calls your business number, the AI answers immediately. It understands natural speech, answers questions about your services, books appointments in your calendar, and captures the caller’s details. After each call, you get a transcript and summary.

Question 15

Will callers know it’s an AI?

Accepted Answer

The voice sounds natural and professional. Most callers won’t notice the difference. The AI introduces itself as your business’s assistant and handles conversations naturally.

Question 16

Can the AI book appointments?

Accepted Answer

Yes. It connects to Google Calendar (and Cal.com/Calendly on higher plans), checks your availability, and books the appointment — all during the call. The caller gets confirmation and you get notified.

Question 17

What happens if the caller needs a real person?

Accepted Answer

The AI can transfer calls to your mobile or office number based on rules you set — emergencies only, jobs over a certain value, or always offer the option.

Question 18

Do I get call recordings and transcripts?

Accepted Answer

Yes. Every call is recorded and transcribed automatically. Voice Starter keeps recordings for 7 days, Pro for 30 days, and Business for 90 days.

Question 19

What happens when I run out of minutes?

Accepted Answer

Calls never get blocked. Overage is billed at your plan’s rate ($0.39–0.49/min). You can also buy top-up packs: 100 mins/$49, 500 mins/$199, or 1,000 mins/$349.

Question 20

What AI powers this?

Accepted Answer

Your AI is powered by Claude, built by Anthropic — widely regarded as the safest and most capable AI available. Enterprise-grade infrastructure with industry-leading reliability.

Question 21

Is my data secure?

Accepted Answer

Yes. Your data is encrypted and strictly isolated. It is never shared with other users or used to train AI models.

Question 22

What messaging platforms are supported?

Accepted Answer

Telegram and WhatsApp are supported now. Each AI crew agent connects to one or both platforms depending on your plan.

Question 23

Can I train the AI on my business info?

Accepted Answer

Yes. Paste your website URL during setup and we’ll scrape it automatically. You can also add custom FAQ, service descriptions, pricing, and business hours manually.

Question 24

What if I need help?

Accepted Answer

Every plan includes email support. Pro and Business plans include priority support with faster response times.

Choose Your Plan

Starter

Pro

Business